Refund Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving your order.

Summary

✔ Returns accepted for 30 days
✔ Free return shipping
✔ No final sale items

For cancellations and returns, an administration fee of $15 USD per item will be charged.

Return Eligibility

• Items must be unworn, unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required.
• Items sent back without prior return approval will not be accepted.

To start a return, contact us at support@celestiquemods.com or chat with us directly on our website.

Return Process

• If your return is accepted, you may return the order using a shipping company of your choice.
• All return shipping costs are covered by us—you won’t have to pay for return shipping.

For any return-related inquiries, reach out to us at support@celestiquemods.com

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it.

Exchanges

The fastest way to get a replacement is to return the original item first. Once your return is accepted, place a separate order for the new item.

Cooling-Off Period

You have 30 days to return your item for an exchange or refund.

As stated above, all returned items must be unworn, unused, with tags, and in their original packaging, along with proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you of the refund approval status. If approved, a refund will be issued to your original payment method within 10 business days.

Please note that banks and credit card companies may take additional time to process and post the refund.

If more than 10 business days have passed since your refund approval and you have not received the funds, please chat with us directly on our website or contact us at support@celestiquemods.com